I spoke to a worker at a VT state park who fished a large LL Bean tent out of a dumpster at the park and sent it in for a big gift certificate. No proof of purchase, why should they be on the hook on a customer satisfaction basis without evidence?

However I have had their expensive $20 a pair socks that fail in a year or two. I guess it is too late now for some that are "holy", lol.

I can get a couple pair of basic Merino socks for $10 online, no need to go to them.

They will lose business now.