Osprey packs ,will stand by there gear , if a osprey pack breaks on the appalachain trail you can simply swing by an outfitter and switch it out , if the outfitter cant help you or you are to far away from outfitter and you are a true long distance hiker they mail your pack where you need it sent ,or if you have a part that breaks they will send that particular part , I also heard that they sometimes will send a back pack care set up , osprey also has a great resevior return policy , they also showed up at trail days this year with a sewing machine to fix packs on the trail for ppl , osprey also reycles there packs and will repair the applachain thru hiker pack and then sell it at speicified repair sell , this helps save the world by less pollution , in other other word s they are using less resources then there competors to make the same amount of packs , this in turn helps saves the appalachain because less pollution is made and also gives vets like me a chance to get a good pack and a great deal , truly in my eyes i can tell osprey just wants hikers to be safe and comfortable on the trail , there gear is known to make it from g.a to m.e ,My biggest mistake this year is not buying a osprey pack i will score one when my va check comes on the 1st cause i want my girlfriend to have gear i know she can trust and when your life is on the line in the 100 mile wilderness i need to know my loved one has the best gear ,the osprey all mighty guarntee covers there packs for life and will repair for free !jeez i feel stupid for starting without an osprey pack!!!!!!!!!!!!there are 4 hikers around me with osprey packs and here i am setting with my second broken kelty pack hhaha jokes on me I guess