I just resolved a problem with my outdated Florida Trail app from Guthook. The problem arose from my having deleted much of the data for the app after I finished the FT nearly 3 years ago. I was thinking of using the app for a short hike thru Green Swamp in FL with grandsons since I'm visiting in FL. I spotted the issue late on Black Friday and reported it about 9pm using the online form on the website not expecting a response until Monday since it's Thanksgiving weekend.
Instead I got ABC (Above and Beyond the Call of duty) email responses about 9am today (Saturday) which have resolved the isssue. Kudos!